Straight answers about Airan and AiranSuite.
What we do, what we do not do, and how working with us starts.
The basics
What is Proposal-to-Cash?
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Proposal-to-Cash is the operating process that begins when a customer receives or approves a commercial proposal and continues until payment is received and properly reflected in the financial records. It covers approval, invoicing, follow up, payment and the handoff to accounting. Airan helps connect those steps so fewer of them depend on manual work.
Isn't this what QuickBooks or my accounting software already does?
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Partly. Accounting software such as QuickBooks records invoices and payments, and many products can send basic reminders. What it usually does not do is decide when an invoice should go out, who follows up when payment is late, or what happens when a customer raises a question. Airan works on those steps around the accounting system.
Do I need to replace my accounting system?
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No. The goal is not to replace systems unnecessarily. We start with the systems you already use and only suggest a change if the current setup is the cause of the problem.
Is Airan a collections agency?
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No. Airan does not provide third party debt collection. Proposal-to-Cash covers invoicing, payment follow up, workflow and visibility between a business and its own customers.
AiranSuite
What is AiranSuite?
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AiranSuite is Airan's finance operations software platform. Today it powers the repeatable parts of Proposal-to-Cash: proposal approval, invoice creation, payment follow up, payment status and workflow visibility.
Is AiranSuite a separate company?
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No. AiranSuite is the finance operations software platform developed and operated by Airan LLC.
Do I need AiranSuite to use Airan?
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Not necessarily. AiranSuite is used as part of Proposal-to-Cash where it fits. Accounting Operations can be used without it. The right combination depends on how your process works today.
Accounting
Do I have to outsource my accounting?
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No. Proposal-to-Cash works without outsourcing your accounting. Accounting Operations is available if you want that support as well.
Can Airan help with bookkeeping?
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Yes. Bookkeeping is part of Accounting Operations, along with reconciliations, receivables and payables support, month end close support and management reporting support.
Working with Airan
What types of businesses do you work with?
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Mainly B2B service businesses: professional services, IT services and MSPs, consulting, contractors and specialty trades, and other project based or recurring service providers. Airan is usually not a fit where sales are entirely point of sale or payment happens immediately.
How does implementation work?
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We understand the current workflow, identify friction, design the future workflow with you, configure AiranSuite, test normal cases and exceptions, go live, then improve only when there is a reason to.
Billing scenarios
Do you support recurring billing?
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Yes. A recurring billing date can be the event that triggers an invoice in the Proposal-to-Cash workflow. How it is set up depends on your contracts and billing terms, which we review first.
Can you support milestone based billing?
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Yes. A defined milestone can trigger invoicing. The key is agreeing what confirms a milestone is complete, so the invoice does not wait for someone to remember.
What happens when a customer disputes an invoice?
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A dispute is treated as an exception. It is routed to a person rather than handled by routine reminders. Who owns disputes, and how they are resolved, is agreed when the workflow is designed.
Have a question that is not here?
Ask us directly. We will give you a straight answer, including if Airan is not the right fit.